Blog

Reduce costs, improve efficiencies, and optimise delivery of your vital services

Disability Services and Mountain Biking – Both Missions Worth Sticking With!

Lycra is an unforgiving material and I’m keen to one day track down its inventor and simply ask ‘why?’ The problem being that my current hobby of choice is cycling, and unless you have the right kit you just don’t…

Braveheart – Life Without A Sword!

This blog post was written by Founder and Director of CUSP, Rod Paine. I must confess a weakness to movies that have a basis in history and an underdog theme that sees a much maligned and disadvantaged hero overcome adversity…

How does the Cusp solution address the challenges NDIS providers face?

As a provider working with the NDIS you are undoubtedly facing significant challenges to the way you have traditionally operated. Not only are you facing an increase in resourcing required to handle more complex and higher transaction volumes, particularly associated…

Effective Scheduling

This week we continue to look at Shared Services and why they matter for organisations working with the NDIS.  This week’s focus is on scheduling; why it matters for cost, staff satisfaction and management and most importantly, client outcomes. Organisation…

Skylight Mental Health and CUSP

Last week’s blog introduced CUSP and the services we’re bringing to the Disability Sector nationally, as well as why we think this service will be critical to small and medium-sized providers. Our Foundation partner, Skylight Mental Health, has been working…

Introducing CUSP Services

Just south of the City of Adelaide, near the historic Showgrounds, a new organisation called CUSP Services has been created to support Disability Organisations with back-office NDIS-specific processing services. CUSP Services was formed by two organisations; Connecting Up, a national technology not-for-profit supporting…

Shared Services Project opens doors to Disability Orgs

Does your disability services org want to drive down its technology, customer support and administration costs in line with the NDIS? If so, read on… Just before Christmas last year, Connecting Up formally launched their new shared services project, called CUSP (Connecting…

Media Release – 12th December 2017

New business processing platform a game-changer for under pressure NDIS service providers and customers Disability service providers anxious about a mountain of new NDIS-related administration tasks can reduce that work to just a few clicks thanks to a new platform…

Reduce costs, improve efficiencies, and optimise delivery of your vital services